Privacy policy
Last updated: 23 February 2025
Introduction
CrowTech (“we”, “us”) is committed to protecting your privacy. This policy describes what information we collect when you use our website and products, how we use it, and your rights regarding that information. We are the data controller for the purposes of applicable data protection law. Our principal place of business is Lagos, Nigeria.
Information we collect on this website
When you use the CrowTech website we may collect: (1) technical data such as your IP address, browser type, and pages visited, where our hosting or analytics services provide it; (2) information you send us by email (e.g. when you contact us via the contact email). We do not use contact forms that store data on our servers; contact is by email only. We do not collect personal data through this site except as described above or when you voluntarily email us.
Cookies and similar technologies
This site may use essential cookies (e.g. for security or session handling) and, if we use analytics or similar tools, we may use cookies or similar technologies for that purpose. We will not use non-essential cookies for marketing or profiling without your consent where required by law. You can control cookies through your browser settings.
How we use your information
We use the information we collect to: operate and improve our website; respond to your enquiries; provide demos or product information you request; comply with legal obligations; and protect our rights and those of our users. We do not sell your personal data to third parties.
Sharing with third parties
We may share data with service providers who help us run our website or business (e.g. hosting, email, analytics), under contracts that require them to protect your data. We may also disclose data where required by law or to protect our legal rights.
Retention
We retain your information only for as long as needed for the purposes described above or as required by law. Email correspondence is typically retained for a reasonable period for business and legal purposes. You may ask us to delete your data (see “Your rights” below).
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. No transmission over the internet is completely secure; we cannot guarantee absolute security.
Your rights
Depending on where you are, you may have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to processing; and, where applicable, data portability or to withdraw consent. To exercise these rights, contact us at hello@crowtech.io. You may also have the right to lodge a complaint with a supervisory authority.
Our products (e.g. CoopManager)
When you use our software products, additional data may be collected and processed as set out in the product’s own terms and privacy documentation. This policy applies to the CrowTech company website; product-specific policies apply to use of the products themselves.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page periodically. Continued use after changes constitutes acceptance of the updated policy where permitted by law.
Contact
For privacy-related questions, to exercise your rights, or to make a complaint, contact us at hello@crowtech.io, or write to us at Lagos, Nigeria.